Conversational UX in Chatbot Design
The design-build varies depending on the modality of the system. The technology behind AI Assistants is so complex that it stays within the arena of the big tech companies who continue to develop it. For example, a bank bot should warn users if a transaction …
Conversational User Interface CUI by javed Quraishi
They introduced CUI into their business, allowing customers to order food through a bot on Facebook Messenger. Duolingo understood that the most significant problem they would face would be helping users effectively learn a language. Conversing is what helps learners practice and retain the language. …